Refund policy

30-Day Money-Back Guarantee

We want you to love your GlossComb. If you're not happy with it, you can request a return within 30 days of receiving your order.

For hygiene reasons, returned items must be in their original packaging, clean and in like-new condition. To start a return, contact us through our Contact page with your order number and the reason for the return. We'll reply within 24 hours with instructions. Items sent back without first requesting a return will not be accepted.

Damaged or defective items: please check your order when it arrives. If it is damaged, defective or not what you ordered, contact us within 7 days of delivery with your order number and a photo, and we'll send a free replacement or a full refund.

Refunds: once we receive and inspect your return, we'll let you know whether the refund is approved. Approved refunds are issued to your original payment method within 10 business days. Your bank or card issuer may need extra time to post the refund.

Questions? Contact us anytime through our Contact page.